BahasaBridge Support

AI-Powered Customer Support for Malaysian Businesses

Centralize your English-language customer support across WhatsApp, email, and live chat. Our platform aims to help translate to Malay and local languages while maintaining professional tone.

Malaysian business team collaborating

Comprehensive Customer Support Platform

Multi-Channel Integration

Connect WhatsApp, email, and live chat channels in one platform

AI-Powered Automation

AI-assisted ticket routing and response suggestions to help streamline workflows

PDPA Compliant

Data handling designed to support Malaysian regulatory compliance

Smart Language Translation

Our AI technology works to understand context and tone, helping provide translations between English, Malay, and local languages while working to maintain your brand voice.

  • Context-aware translation technology
  • Context preservation
  • Multi-language support
  • Brand voice consistency
Customer support technology

Unified Communication Channels

Email Support

Professional email management with AI-assisted responses

WhatsApp Business

Integration with WhatsApp Business for messaging support

Live Chat

Website chat functionality with AI assistance

Intelligent Knowledge Base

Build a knowledge base that can learn from your customer interactions. Our AI technology suggests responses and adapts over time.

Knowledge management system
AI-assisted article suggestions
Intelligent content categorization
Performance analytics

Choose Your Plan

Starter

RM 299/month

Designed for small businesses exploring AI-assisted support

  • Up to 5 agent seats
  • 1,000 translations/month
  • Email & chat support
  • Basic analytics
Call to Order

Enterprise

RM 1,299/month

Comprehensive platform for large organizations

  • Unlimited agent seats
  • Unlimited translations
  • Full CRM integration
  • Custom workflows
  • Priority support
Email for Quote

Custom Solutions

Custom Pricing

Tailored platform configurations for specific business needs

  • Custom integrations
  • Dedicated support
  • Training & onboarding
  • Compliance consulting
Request Consultation

Why Choose BahasaBridge Support?

Reduce Support Costs

Automate routine inquiries and streamline workflows to help reduce operational expenses

Improve Response Time

AI-powered routing and translation features designed to help improve response times

Ensure Compliance

Built-in features designed to support PDPA compliance and data security

Scale Effortlessly

Expand your support team and translation capacity as your business grows

Trusted by Malaysian Businesses

"BahasaBridge Support has helped improve our customer service operations. We can now handle significantly more inquiries with our existing team."

Sarah Tan Customer Success Manager

"The Malay translation quality has been impressive. Our customers appreciate being able to communicate in their preferred language."

Ahmad Rahman Operations Director

"The integration process went smoothly, and the PDPA compliance features provide us with confidence in our data handling."

Li Wei Ming IT Manager

Get Started Today

Location

23, Jalan 17/38, Seksyen 17
46400 Petaling Jaya, Selangor
Malaysia

Ready to transform your customer support?

Contact us today for a personalized demo and pricing consultation.